Effective Date: September 29, 2025

Connected AI, operated in conjunction with Connected Geek, LLC (“Connected AI,” “we,” “our,” or “us”), values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (https://connected-ai.net), services, community platform, and SMS communications.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and billing address.

Account Information: Username, password, and membership details.

Payment Information: Collected and processed securely by third-party payment providers.

SMS/Communication Data: Phone number, opt-in/opt-out preferences, and message logs.

Usage Information: Website activity, community engagement, and event participation.

2. How We Use Your Information

We use your information to:

Provide membership services, resources, and community access.

Send SMS notifications, reminders, and promotional updates related to Connected AI.

Process payments and manage subscriptions.

Improve our website, services, and educational offerings.

Comply with legal and regulatory requirements.

3. SMS Messaging and Consent

By opting in, you agree to receive SMS communications from Connected AI at 586-800-0402.

Messages may include membership confirmations, event reminders, AI tips, and promotional offers.

Message frequency will vary. Standard message and data rates may apply.

You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

4. Data Sharing and Third Parties

We do not sell or rent your personal information.

We may share data with trusted third-party providers who assist with payment processing, email/SMS delivery, or community hosting.

We may disclose information if required by law or to protect our legal rights.

5. Data Retention and Security

We retain personal data only as long as necessary to provide services and meet legal obligations.

We use industry-standard measures to protect your information, but no method of transmission or storage is 100% secure.

6. User Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.

Withdraw consent for SMS or email communications.

Request a copy of the data we hold about you.

Exercise these rights by contacting us at [email protected].

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze usage, and deliver relevant content. Users may manage cookie preferences through their browser settings.

8. Children’s Privacy

Connected AI does not knowingly collect information from children under the age of 13. If you believe we have unintentionally collected such data, please contact us for removal.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted at https://connected-ai.net/privacy-policy with the revised effective date.

10. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us:

Connected AI (operated by Connected Geek, LLC)
Email: [email protected]
Phone: 586-800-0402
Website: https://connected-ai.net